Privacy Policy – Alpha Europe Security Ltd

Privacy Policy

Last Updated: 26 August 2026

1. Who We Are

Alpha Europe Security Ltd (“Alpha Europe”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

Our website is:

Home

Alpha Europe Security Ltd
44 Kelling Way
Broughton
Milton Keynes
MK10 9NW
United Kingdom

General Enquiries:
info@alphaeuropesecurity.com

Telephone:
+44 7943 421431

Data Protection Contact

Our Data Protection Contact is:

Ibrahim Watenga
Alpha Europe Security Ltd

Email: ibrahim.watenga@alphaeuropesecurity.com
Telephone: +44 7943 421431

Ibrahim is the contact for privacy and data-protection matters, including requests concerning personal information.

2. What Personal Data We Collect

We may collect personal information that you provide when you:

complete an enquiry or contact form;
request a quotation;
contact us by email;
contact us by telephone;
enquire about our security services;
communicate with us regarding an existing or potential service; or
enter into a business relationship with us.

This information may include:

name;
telephone number;
email address;
company or organisation name, where provided;
information about your premises, business, property or event;
security service requirements;
information contained in your message or correspondence; and
technical information relating to your use of our website, including information obtained through cookies and similar technologies.

We ask that you do not submit unnecessary sensitive personal information through our website contact forms.

3. Contact Forms

Our website contains a contact form that allows visitors to make enquiries about Alpha Europe’s security services.

When you submit the form, the information provided is directed to:

info@alphaeuropesecurity.com

The information may include your name, telephone number, email address, selected security service and message.

We use this information to:

respond to your enquiry;
understand your security requirements;
discuss our services;
prepare or discuss a quotation; and
communicate with you regarding your enquiry.

We do not use information submitted through the contact form for unrelated marketing purposes unless we have an appropriate lawful basis and, where required, your consent.

4. Why We Collect and Use Your Information

We may use personal information to:

respond to enquiries;
provide information about our services;
prepare quotations;
assess security requirements;
provide and manage security services;
communicate with clients and prospective clients;
manage business relationships;
maintain business records;
administer accounts and invoices;
maintain website and system security;
improve our website and services; and
comply with legal and regulatory obligations.

5. Lawful Basis for Processing

We process personal information only where we have a lawful basis to do so under applicable data protection legislation.

Depending on the circumstances, this may include:

Contract

Where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.

Legitimate Interests

Where processing is necessary for our legitimate business interests and those interests are not overridden by your rights and freedoms.

This may include responding to business enquiries, managing client relationships, maintaining records and operating and improving our business.

Legal Obligation

Where processing is necessary to comply with a legal or regulatory obligation.

Consent

Where consent is the appropriate lawful basis, we will ask for your consent.

Where processing is based on consent, you may withdraw that consent at any time.

6. Who We Share Your Information With

We do not sell your personal information.

Where necessary, information may be shared with trusted third parties that support our business, website or services, including:

website and hosting providers;
email and communications providers;
IT and technical service providers;
professional advisers;
service providers supporting our business operations; and
regulators, law-enforcement bodies or other authorities where legally required or permitted.

Where third parties process information on our behalf, we take reasonable steps to ensure appropriate safeguards are in place.

7. Google Maps and Third-Party Services

Our website includes Google Maps to help visitors locate Alpha Europe.

Third-party services may process information when their services are used or loaded. Their processing is subject to their own privacy policies and terms.

Our use of cookies and similar technologies is explained in our Cookie Policy.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies for website functionality, security, preferences, analytics and third-party features.

Further information is provided in our Cookie Policy.

9. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against:

unauthorised access;
accidental loss;
destruction;
misuse;
alteration; and
unauthorised disclosure.

Access to personal information is restricted to those who have a legitimate business need to access it.

No method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

This may include retaining information for as long as necessary to:

respond to enquiries;
provide services;
manage a business relationship;
maintain appropriate business records;
meet legal or accounting obligations; or
establish, exercise or defend legal claims.

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

11. Your Data Protection Rights

Depending on the circumstances, you may have the right to:

access personal information we hold about you;
request correction of inaccurate information;
request deletion of your information;
request restriction of processing;
object to certain processing;
request data portability where applicable; and
withdraw consent where processing is based on consent.

These rights are subject to applicable legal conditions and exemptions.

12. How to Exercise Your Rights

To exercise a data-protection right or raise a privacy concern, contact:

Ibrahim Watenga
Data Protection Contact
Alpha Europe Security Ltd

Email: ibrahim.watenga@alphaeuropesecurity.com
Telephone: +44 7943 421431

We may need to verify your identity before responding to certain requests.

13. Direct Marketing

Where we use personal information for direct marketing, we will comply with applicable data protection and electronic communications requirements.

You may object to direct marketing at any time.

14. Where Your Data Is Sent

Some of our website, email, hosting or third-party service providers may process information using systems located outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is protected in accordance with applicable UK data-protection requirements.

15. Children

Our website and services are directed primarily towards businesses and adults.

We do not knowingly collect personal information from children through our website.

16. Automated Decision-Making and Profiling

Alpha Europe does not currently use personal information collected through this website to make decisions about individuals solely through automated processing that produces legal or similarly significant effects.

17. Data Breaches

If we become aware of a personal-data breach, we will assess it and take appropriate steps in accordance with applicable data-protection requirements.

Where legally required, we will notify the Information Commissioner’s Office and/or affected individuals within the applicable timescales.

18. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of third-party websites.

You should review the privacy policies of third-party services before providing them with personal information.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

The latest version will always be available on this page.

20. Complaints

If you have concerns about how Alpha Europe handles your personal information, please contact us first so that we can attempt to resolve the issue.

You may also complain to the Information Commissioner’s Office (ICO).

ICO: ico.org.uk

21. Contact Information