SECURITY SERVICES
KEYHOLDING & ALARM RESPONSE
A defined response arrangement for businesses that need their premises covered when they cannot be there. Alpha Europe can provide keyholding and agreed alarm response support around your existing security procedures.
PROTECT YOUR PREMISES WHEN YOU CANNOT BE THERE
When an alarm activates outside normal operating hours, businesses need a clear arrangement for who holds the keys, who attends the premises and what happens next.
Keyholding and alarm response provides an agreed point of contact for the property and a defined process for responding to activations. It can also complement mobile patrols and CCTV monitoring.
WHAT THE SERVICE CAN INCLUDE
- Secure keyholding arrangements
- Response to agreed alarm activations
- Attendance at the premises following an activation
- External checks and observations in line with agreed procedures
- Escalation and reporting of relevant incidents
- Support outside normal operating hours
KEYHOLDING
An agreed keyholding arrangement gives your business a defined security contact for your premises when you are away.
ALARM RESPONSE
When an agreed alarm activation occurs, the response process is followed in line with the arrangements established for your site.
CLEAR REPORTING
Relevant observations or incidents can be communicated and recorded as part of the agreed response arrangement.
A CLEAR PROCESS WHEN AN ALARM ACTIVATES
Good security arrangements are easier to manage when responsibilities are agreed in advance. Keyholding and alarm response helps establish what happens when an alarm activation occurs and who is responsible for the next step.
- Alarm activation is received through the agreed process.
- The nominated response arrangement is followed.
- Attendance and external observations are carried out where appropriate.
- Relevant incidents are escalated and reported in line with the agreed procedure.
WHEN YOUR PREMISES NEED A DEFINED RESPONSE
Tell us about your premises, existing alarm arrangements and out-of-hours requirements. We can discuss a keyholding and alarm response solution around your needs.